Shipments and returns

Once an order is submitted, it begins processing as quickly as possible. Therefore, orders cannot be changed once they are submitted. However, please keep in mind that orders may take up to 2 business days to process before they are shipped.

If you are not completely satisfied with your purchase, it may be exchanged for a website credit or refund within 30 days from the date of the receipt of your purchase. The item must be unworn, in the original packaging with Galerie Hindam label attached and accompanied by the original packing slip or sales order number. No returns are accepted after 30 days from when you receive or without the Galerie Hindam label attached. Items purchased on line must be returned to our factory. Website orders cannot be refunded in Our Shops; they may however, be exchanged at Our Head Office.

Shipping on all returned items is non-refundable. All sales are final after 30 days from receipt.

Galerie Hindam reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will notify you should such limits be applied. Galerie Hindam also reserves the right, in its sole and absolute discretion, to prohibit sales to dealers or resellers. Reselling is hereby defined as purchasing or intending to purchase any product(s) from Galerie Hindam for the purpose of engaging in a commercial sale of that same product(s) with a third party.

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as the customer in this agreement.

Galerie Hindam jewelry is not intended for children under the age of twelve.

The trademarks or trade dress of Galerie Hindam and our affiliates may not be used without our written permission. Trademarks or trade dress include the Galerie Hindam name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of Galerie Hindam products, services, and programs, and those of our affiliates.

All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

You have permission to electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to placing an order or shopping with Unless we give you written permission in advance, any other use of this web site, its content and its information, including linking or framing to this web site, are strictly prohibited.

Unsolicited Ideas Submission Policy

Galerie Hindam appreciates your positive energy and enthusiasm for our brand. However, our company policy does not allow us to accept or consider any unsolicited ideas, suggestions, proposals, comments or materials ("Submissions"). The purpose of this policy is to avoid any potential misunderstandings when Galerie Hindam's products, services, advertising or branding might appear to be similar or identical to ideas submitted to Galerie Hindam.

Terms of Idea Submissions

If, despite our policy, you still choose to submit your ideas to Galerie Hindam, then regardless of what your letter or submission states, the following terms shall apply to your Submissions: Galerie Hindam will consider the Submissions to be non-confidential and non-proprietary; Your submissions and their contents will become the property of Galerie Hindam, without the possibility of compensation to you; Galerie Hindam shall have no obligations regarding the Submissions, including but not limited to, any obligation to review, return any materials or acknowledge receipt of any Submissions. Galerie Hindam may use, modify, redistribute, or disclose the Submissions, in whole or in part, for any purpose and in any way, without the possibility of any compensation to you or any third party.


Galerie Hindam is always pleased to receive feedback about any of its current products, services, advertising or branding. Please only provide specific feedback on current products, services, advertising or branding, and do not include ideas that our policy will not permit us to accept or consider.

Any feedback you provide is deemed to be non-confidential and non-proprietary.Galerie Hindam shall be free to use such information on an unrestricted basis, without any compensation to you or any third party.